REAL-TIME PHONE BASED COMPLIANCE FOR ANY DEVICE, ANYWHERE
Gryphon Universal Access provides the world’s leading Do-Not-Call compliance tool for distributed sales teams. It’s the only solution backed by a guarantee of 100% indemnified compliance.
Top companies in retail banking, brokerage, healthcare, insurance and utility industries rely on Gryphon Universal Access to reduce risk and liability for agents working outside the call center environment.
When configured with any Gryphon Universal Access calling methods, your agents can make calls in the office, on the road, or across the country from any phone, even mobile or VoIP.
Gryphon’s SecureCloud technology checks every dialed phone number against state, federal, and other Do-Not-Call lists, applies any available exemptions, and either allows the call or blocks it, automatically. Universal Access provides TCPA compliant, carrier-class compliance and audit capabilities without the risk, capital expense, and ongoing management costs associated with in-house solutions or various third party list scrubbing technologies.
Dynamic Preference Management
During a call, agents can update consumer’s marketing preferences with dedicated keypad disposition keys.
Gryphon’s SecureCloud engine automatically adjusts to call curfew, time zone, daylight savings, holiday, and state-of-emergency restrictions associated with every dialed number. Gryphon also automatically updates all its software to reflect changes in regulations at every level, all the time.