AUTOMATED CONTACT PRIVACY GOVERNANCE

Gryphon elegantly integrates contact privacy governance within the Salesforce Lead View. Increase sales productivity and enjoy risk-free compliance with one app that automatically addresses all Do-Not-Call and email marketing regulations, managing opt-ins and opt-outs in real-time so you’re never rolling the dice with outdated scrubbed lists.

Core CRM allows agents to call directly from Salesforce.com using Click-to-Dial functionality. This optional CTI integration can also support other capabilities such as pre-call disclosure whispers, pre-and post-call dispositions through the telephone keypad, compliant call Recording, and targeted Speech Analytics, which delivers accurate, real-time reporting you can react to quickly.

Key Advantages

  • Call activity reporting – robust sales intelligence providing visibility into the metrics important to your business
  • Mobile ready – use your mobile device to access your data and reports on the go
  • Customizable campaigns – set certification rules by campaign and allow granular opt-ins
  • Traffic Light Certification Display – patented visual shows which leads are blocked or “OK” to call within the Salesforce Lead View
  • TCPA ready – 100% compliant with new wireless calling rules
  • Create lists on the fly – users can create new lead lists directly from Salesforce Lead View
  • Custom filtering and sorting of lead lists – organize leads by the characteristics that matter to your business

Get accurate visibility into your sales call activity and eliminate liability by adding contact compliance directly to Salesforce with Core CRM.

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