CONSUMER DEBT COLLECTION COMPLIANCE
Gryphon can keep your agency automatically compliant with federal and state-specific call curfew restrictions, provide enhanced wireless number rules engine for compliance with automated dialing guidelines and allow for client-specific daily and monthly call frequency controls set by individual accounts and the associated contact points.
The business practices employed by the financial services sector are under more scrutiny than ever before. Regulatory organizations such as the Consumer Financial Protection Bureau (CFPB) have joined federal and state watchdog groups and enforcement bodies to monitor the various activities of these firms, including their consumer debt collection activity.
Core Phone for Consumer Debt Collections allows organizations to use their own call centers, hire outsourced call centers to perform consumer debt collections calls, or both, to automatically meet all CFPB, federal, state and client specific collections guidelines without requiring costly hardware, software and IT administration resources.