The FTC and Your Incredible Shrinking

As the marketing universe continuously shrinks for businesses by the day, the Federal Trade Commission has now approved to more than double the fine for a Do-Not-Call violation. If history is any indicator, this is more than just a scare tactic. The increase in fines...

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FTC and CRTC Join Forces for DNC Enforcement

The Federal Trade Commission (FTC) and Canadian Radio-television and Telecommunications Commission (CRTC) have joined forces recently to enforce Do-Not-Call (DNC) policies across the US-Canadian border. FTC Chairwoman, Edith Ramirez and Jean-Pierre Blais, the Chairman...

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TCPA: Will the FCC Finally Provide Clarity?

Next week on June 18th, the Federal Communications Commission (FCC) will vote on proposed TCPA regulation revisions that if adopted, will ‘close loopholes’ in what the Commission is calling ‘one of the most significant FCC consumer protection actions since it...

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CRTC Announces First Canadian Anti-Spam Law (CASL) Fine

Since the Canadian Anti-Spam Legislation (CASL) took effect in July 1st, 2014, it’s been a waiting game for North American Marketers to see who would be the first in violation of this new regulation. The wait is now over, after the Canadian Radio-television and...

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Why Regulators are Now Targeting Business “Culture”

For years, simply utilizing Do-Not-Call compliance solutions or recording customer interactions was enough to navigate regulatory waters and avoid TCPA, FCC, and CFPB lawsuits. Recently, however, regulators have caught on to the many businesses failing to comply...

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How to Become an Intelligent Debt Collector in 2015

Since the Consumer Financial Protection Bureau (CFBP) was founded in 2011, the Financial Industry continues to face scrutiny surrounding debt collection. According to the CFPB’s 2014 annual consumer complaint report, there were 163,000 complaints in 2013, which was...

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