In 2016, there were more than 600 new rules or changes to existing Federal and State Do-Not-Contact and compliance rules. In this uncertain regulatory environment, Gryphon makes it easy for organizations to stay compliant with all state and federal regulatory laws and regulations while improving overall marketing effectiveness through opt-ins and smart consumer preference services.
The cost of non-compliance extends far beyond the risk of fines. The true cost must also include the brand damage associated with violations and the potential loss of customers once the news gets out.
Gryphon is the ONLY fully indemnified compliance service that is built for the highest-volume marketing organizations, integrates will all marketing systems, and provides FULL INDEMNIFICATION from any law or regulation automatically.
Learn more about our indemnified marketing compliance solutions BELOW!
Companies that rely on outbound telephone outreach and marketing need dynamic privacy and compliance tools combined with a sound methodology and legal oversight to ensure peak performance. Gryphon’s suite of cloud-based services provides automated, fully indemnified compliance with state and federal Do-Not-Call regulations.
EMAIL & TEXT MESSAGE COMPLIANCE
If your business is considering or conducting email or text message marketing, you MUST be aware of the laws regarding consumer consent. More importantly, you must have proven technology that can ensure you and your third party partners are in compliance with those laws.
FCC Regulations are at an all time high and customers are more demanding than ever. Gryphon can help you make sure you remain compliant with all new and existing laws automatically while not over suppressing legitimate leads and outreach efforts.
Dodd-Frank Call Recording
The call recording requirements included in the Dodd-Frank Act require companies to quickly and reliably enable call recording from virtually anywhere and will soon affect more than just the financial industry.
Gryphon provides Secure Cloud Call Recording for any device that can be used to communicate with customers. No dial-in or manual recording device required.
With Gryphon, you don’t have to record every call, but reps can start and stop call recording within a call with a simple keypad entry to capture consent, read a disclosure, or take an application.
Sensitive information can also be easily redacted from the audio once it is captured because Gryphon’s solutions are fully compliant with PCI and the highest security standards.
Compliance with Dodd-Frank has never been easier when it comes to client conversations.
Consumer Preference Management
How do you use marketing to build a one-to-one relationship with your customers and prospects? Consumer Preference Management will help you by ensuring you are marketing to the right prospect at the time and marketing channel they prefer about only the products and services they are interested in.
With Gryphon, true consumer preference management becomes a reality by providing a dynamic Secure Cloud engine for capturing and processing billions of transactions in real-time with ease. Gryphon can be integrated into all your existing processes via simple API or secure FTP. Gryphon applies changes in opt-out, opt-in, category and contact channel preferences across an enterprise, so teams in different departments, offices, and third-party vendors are always in sync.
Consumer Debt Collection
Gryphon keeps collection agencies automatically compliant with federal and state-specific call curfew restrictions, provides enhanced wireless number rules engine for compliance with automated dialing guidelines, and allows for client-specific daily and monthly call frequency controls set by individual account and the associated contact points.
The only way to ensure the right prospect receives the right message at the right time via the right channel, in a fully compliant way is to centrally manage the outbound communication stream across email, telephone, mail and SMS/text. Gryphon’s compliance engine is your lifeline to building optimal marketing campaigns and your last line of defense from marketing privacy violations and costly brand damage.
Compliance Blog Posts
As the marketing universe continuously shrinks for businesses by the day, the Federal Trade Commission has now approved to more than double the fine for a Do-Not-Call violation. If history is any indicator, this is more than just a scare tactic. The increase in fines...read more
DISH Network will pay more than $20 million after a North Carolina jury found it violated National Do-Not-Call rules brought under TCPA. After a five day, trial the Greensboro-based jury sided with Dr. Thomas Krakauer and found that DISH was responsible for making...read more
Please be aware of the following U.S. holiday telephone solicitation bans for the month of May: • On Thursday, May 4th, 2017, Rhode Island prohibits unsolicited marketing calls to residents in observance of Rhode Island Independence Day. • On Monday, May 29th, 2017,...read more
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